Currently we provide two levels of support for our customers:


Telephone Support

Technical Support can be reached in the U.S. at:

Phone:	+1.301.587.7531
Fax:	+1.301.587.2796
Hours:	9am to 5pm (ET) Monday to Friday

E-mail support

Please send your inquiries regarding support to the following e-mail address:

 

When contacting us, please include the following details:

• Your name
• Product you are using and its version/build
• Your system environment
• Detailed description of your problem with steps to reproduce